This page explains some general information about ordering from a store.
How to Find Something
From the home page of the store, there are at least three ways to find
what you want:
- The home page typically has direct
links to different categories of merchandise, and sometimes to
individual items.
- Many stores have an alphabetical
index. Click the "Index" button on the home page to go to the
index page.
- Most stores are searchable.
Look for a Search box or link to a Search page on the home page of the
store, and enter the word or words associatred with the products for
which you are looking.
If you are unable to locate the item for which you are looking, please
contact the merchant directly. Each page of the site should have a button or
link labeled "Info", "Contact Us", or "Customer Support". Some merchants
answer questions by email while others may offer a toll-free number for
sales questions.
How to Buy
Buying from a store is both easy and secure. When you place an order, you
can feel confident that your credit card information is protected by our
128-bit encryption SSL secure servers.
For every orderable item, there will be an Order button. Sometimes this
button will be labeled "Add to Cart" or something similar.
This button adds the item to your
shopping basket. Putting items in your shopping basket does not
commit you to buying them. After you put something in your basket, you can
choose to place the order immediately, or continue shopping.
You can put as many items as you want in your shopping basket. When
you're finished and want to place the order, you can get back to your
shopping basket by clicking on the "Show Order" button, sometimes labeled
"Proceed to Checkout" or similar.
Problems Ordering
In order to add multiple items to your shopping cart, you need to
have "cookies" enabled in your web browser. Please enable cookies within
your browser. If you do not wish to enable cookies fully, your browser may
have a "prompt" setting where you can decide which to accept. Refer to the
help in your web browser for instructions on enabling cookies.
If you continue to have problems, many merchants may accept orders by
phone or fax. Most stores display some content about accepting offline
orders.
Shipping, Tax, Returns and Other Policies
For information on shipping, tax, returns and contact information - see
the store "Info" page. You can usually reach the Info page from any page in
the store by clicking the Info button in the button bar, or by looking for
an "Information" link on the site.
